dynamic-content-widget-0a6f7b1-1 - AYA SOMPO Insurance

1. Connect with AYA SOMPO Claims

Contact AYA SOMPO Claim Hotline +959777100999 (or)
Chat with us or our Chatbot through Facebook Messenger or Viber Chatbot to submit your claim (or)
Directly submit your claim together with any documents through AYA SOMPO Insurance | Your Partner for Life

2. Begin Claim Survey Process

After the claim is reported, it will be investigated by our surveyor to determine the loss or damage covered by the insurance policy. The survey process will be conducted via telephone or on-site inspection. Our Surveyor will identify any liable parties, with the customer fully cooperating by providing any information or other parties’ contact details (i.e., recovery from Third-Party, making the decision at police station, etc.).

3. Start Claim Assessment Process

The Assessor will contact you for the repair process and to provide, if any, other relevant information. If you choose to repair at an AYA SOMPO AUTHORIZED workshop, find the nearest or your preferred location through this link: https://ayasompo.com/authorised-workshops (or) If you choose to go to YOUR preferred workshop, you must provide workshop quotations regarding the amount and/or scope of repairs/parts BEFORE confirming with the workshop. This is to protect you from unilateral decision financial loss.
After selecting your workshop of choice, our Workshop Technician will assist to generate repair quotation. Claim assessment and repair approval timeline will take time depending on the accident situation and quotation details on the scope of work and amount.
We will inform you of repair confirmation and our workshop will contact you after repair is finished. You are to fulfil documentation at the workshop to complete your claim.

4. Arrange for Claim Payment

If the car repair has been completed at an AYA SOMPO AUTHORIZED workshop, the customer does not need to have payment arranged. Necessarily you have to complete repair satisfaction letter at workshop.

If the car repair has been completed at YOUR preferred workshop, you must submit repaired photos, invoices, and detailed bank account information to AYA SOMPO Claims to complete your claim payment. Submit all this information to: claimadmin@ayasompo.com

Payment remittance will be processed as soon as all information received from the customer is checked and verified.

Renewal Period	First Year	Second Year Onward
Health Bonus %	10%	5%

Table of Benefits (in MMK)	AYA HEALTH
Table of Benefits (in MMK)	PLUS	PRO	PRESTIGE	PRIME
Maximum Benefit PRIME Plan only : Additional Limit of up to 44,000,000 MMK, applies to Thailand Zone	11,000,000	11,000,000	11,000,000	11,000,000
Medical and Hospital Benefits	Benefits up to	Benefits up to	Benefits up to	Benefits up to
Ambulance Services	165,000	165,000	165,000	165,000
Hospitalization Costs Accommodation in a standard single-bedded room and meals: Medical Treatment and services ordered by a Physician, including: Surgeon’s and Anesthetist’s charges Physician, Consultant and Nursing charges Diagnostic Procedures (including CT, MRI and PET scans) Surgical Appliances and Prostheses Medicines, Drugs and Dressings Intensive Care Day-Care	Full Refund	Full Refund	Full Refund	Full Refund
Post-Hospitalization Treatment	Nil	Nil	Nil	Nil
Chronic Conditions
First Onset	11,000,000	11,000,000	11,000,000	11,000,000
Ongoing Management	5,500,000	5,500,000	5,500,000	5,500,000
Maternity Cover (10 Months Waiting Period) Pre-Natal Examinations by a Physician All costs of Normal Childbirth or C-Section (elective or non-elective) Post-Natal Examinations by a Physician	Nil	Nil	Nil	1,100,000
Thailand Zone
Hospitalization Costs	Nil	Nil	Nil	44,000,000
Transportation Costs				2,200,000
Transportation Costs for Treatment not available in the Geographic Area				5,500,000
Additional Deductible for Treatment outside the Geographic Area				55,000
Outpatient Benefits	Benefits up to	Benefits up to	Benefits up to	Benefits up to
Physicians fees, Prescription Drugs and Dressings Specialist and Consultant Fees Diagnostic tests, medical scanning and imagery services	220,000	440,000	660,000	660,000
Optical Care One annual Vision test Glasses Glaucoma Test for Participants over 45 years	Nil	Nil	Nil	220,000
Dental Care Benefits	Benefits up to	Benefits up to	Benefits up to	Benefits up to
Dental Treatment Dental Surgery	Nil	Nil	Nil	220,000
Personal Accident Benefits	Benefits up to	Benefits up to	Benefits up to	Benefits up to
Accidental Death Loss of Sight or Loss of Limb Permanent Total Disablement	11,000,000	11,000,000	11,000,000	11,000,000

Personal Insurance

Commercial Insurance

Our Company

Our Corporate Policies

Our Corporate Information

Digital Services