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Comprised of senior management members including Chief Executive Officer, Chief Operating Officer and Divisional Head and Deputy Division Heads of Business Division. The committee sets annual targets across the Bancassurance business in line with the company’s business strategy, executes to achieve set targets, monitors performance against targets, and makes improvements.  The committee works closely with bank partner(s) and is responsible to create long-term sustainable business for the company as well as to implement strategy for marketing, distribution, and promotion of general insurance products through partner banks. 

Led by Chief Executive Officer as Chair, comprised of senior management members including Chief Executive Officer, Chief Operating Officer, Head of Business Division and Deputy Divisional Head of Business Division. The committee effectively represents and promotes the interest of AYA SOMPO Insurance with a view to provide long term value and sustainability of the company. The Committee is responsible to explore potential business opportunities that create long-term sustainable business for the company and also to implement strategy for marketing, distribution and promotion of general insurance products through the AYA SOMPO network. The Committee is accountable to the Management and Board members, and as such is responsible for the overall business growth, better customer services, serve good purpose to the industry and expand distribution channels to enhance company’s network, brand and value.

Lead by the Chief Executive Officer as Chair and the Chief Operating Officer as Co-chair to strategically plan the Company’s short-, medium- and long-term business sustainability with the respect to its vision and mission, and in response to market condition and comprise of senior management members including Chief Executive Officer, Chief Operating Officer and Head of Business Division. The committee aims to effectively represent and promote the interests of the Company with a view to provide long term value and sustainability of the company. Also, the Committee is accountable to the Management and Board members, and as such is responsible for the business planning of the Company.

Led by the Chief Corporate Affairs Officer as Chair. Comprise of senior management members including Principal Officer, Head of Underwriting, and Legal Officer. The committee reviews claim management processes, evaluates loss adjustment procedures, including the quality in decision making on claim disbursements and the evaluation process on the need of external loss adjustment teams. The committee also oversees the effectiveness and administration of claims-related policies, recommend enhancements to the policy or procedures, and to approve larger claims.

Led by Non-Executive Director and comprised of key members from Finance, Admin departments and key stakeholders. The committee prioritizes and implements purchase of default properties, servicing materials and equipment that are financially or otherwise advantageous to the company and its associates. The purchasing committee has the ultimate responsibility to recommend to the board of directors in order to engage purchasing functions that are mutually advantageous to obtain accurate performances in doing business with full transparency. The committee also oversees the effectiveness and administration of procurement policies, recommends enhancements to the policy or procedures, and to approve purchasing assets and capital expenditures in line with the company strategy.

Chaired by the Chief Operating Officer and comprised of Director of Operations and Innovation Lab and management members from Customer Experience, Corporate Communications, and Claims. The Customer Service Excellence Committee (SEC) aims to provide oversight on service quality standards and to promote and maintain positive customer experience. The objectives of the SEC are to embark on activities that would improve and enhance customer service and ensure positive customer experience in line with the company’s strategic plan.