dynamic-content-widget-a3e2d81-5 - AYA SOMPO Insurance

1. What kind of documents are needed to be insured ?

Ans: i. Proposal

ii. Copy of Invoice List /Packing List / Bill of Lading

iii. Copy of Vehicle Registration Certificate

iv. Copy of Vehicle Transport License

v. Copy of TLR Registration & TLR Transport License (If any)

vi. Copy of Driver “E” License

2. What types of cargo can be insured?

Ans: i. General Cargo

ii . Dangerous Cargo

iii . Fragile cargo

3. What are the types of cover in Marine Hull Insurance?

Ans: Coverage are total loss only (ICC-C )1.1.82 and partial loss in Inland Transit Insurance.

4. How long does it take to produce policy?

Ans: i. Normally, it takes about an hour if the documents are all set.

ii. If the insurer needs to visit survey, it may take from one day to one week depends on the survey site.

5. What is the premium Rate in Inland Transit Insurance?

For General Cargo	From the point of origin to final destination	0.14%
For General Cargo	From Border to Border	0.14%
For Dangerous Cargo	From the point of origin to final destination	0.28%
For Dangerous Cargo	From Border to Border	0.28%
Fragile cargo	From the point of origin to final destination	0.80%

Premium is calculated based on insured value and the premium rating may vary depending on the type of cargo.

6. How long is the policy period?

Ans: The policy period is only for single voyague. Policy coverage starts from date of departure port to date of arrival at destination port. (Exclude loss or damage incurred while cargo loading/unloading)

7. What is the coverage in Inland Transit Insurance?

Ans: i. Fire,Natural disasters

ii. Accidents

iii. Collision or Contact of conveyance with external object.

8. What is the non-coverage for Inland Transit Insurance ?

Ans: i. Loss or Damage incurred while carrying non-compliance cargo

ii. Loss or Damage incurred due to overload

iii. Ordinary wear and tear of the subject-matter insured

9. What actions and documents are needed to take by customer if accident happen?

Ans: i. Call AYA SOMPO Claim Hotline – 09 429 305 224

ii. Accident photo taken by phone

iii. Incident accident form

iv. Claim request form

v. Police recommendation form

vi. Township recommendation form

vii. Policy & Cash Received

10. How long does it take to receive claim?

Ans: Depending on the process, compensation is resolved as soon as possible.

11. How many times can be claimed for Inland Transit Insurance ?

Ans: Only one time can be claimed because this is the single voyage type of insurance.

12. If there is any changes before departure date, what action do we need to do?

Ans: Customer need to inform AYA SOMPO Insurance and fill endorsement request letter.

13. What does the insured need to do for “Refund or Policy Cancel”?

Ans: Customer need to fill Cancellation Request Letter and bring to AYA SOMPO Insurance before the departure date.

14. Is there door to door service in Inland Transit Insurance ?

Ans: Yes. AYA SOMPO Insurance has door to door service for the convenience of our customers.

Renewal Period	First Year	Second Year Onward
Health Bonus %	10%	5%

Table of Benefits (in MMK)	AYA HEALTH
Table of Benefits (in MMK)	PLUS	PRO	PRESTIGE	PRIME
Maximum Benefit PRIME Plan only : Additional Limit of up to 44,000,000 MMK, applies to Thailand Zone	11,000,000	11,000,000	11,000,000	11,000,000
Medical and Hospital Benefits	Benefits up to	Benefits up to	Benefits up to	Benefits up to
Ambulance Services	165,000	165,000	165,000	165,000
Hospitalization Costs Accommodation in a standard single-bedded room and meals: Medical Treatment and services ordered by a Physician, including: Surgeon’s and Anesthetist’s charges Physician, Consultant and Nursing charges Diagnostic Procedures (including CT, MRI and PET scans) Surgical Appliances and Prostheses Medicines, Drugs and Dressings Intensive Care Day-Care	Full Refund	Full Refund	Full Refund	Full Refund
Post-Hospitalization Treatment	Nil	Nil	Nil	Nil
Chronic Conditions
First Onset	11,000,000	11,000,000	11,000,000	11,000,000
Ongoing Management	5,500,000	5,500,000	5,500,000	5,500,000
Maternity Cover (10 Months Waiting Period) Pre-Natal Examinations by a Physician All costs of Normal Childbirth or C-Section (elective or non-elective) Post-Natal Examinations by a Physician	Nil	Nil	Nil	1,100,000
Thailand Zone
Hospitalization Costs	Nil	Nil	Nil	44,000,000
Transportation Costs				2,200,000
Transportation Costs for Treatment not available in the Geographic Area				5,500,000
Additional Deductible for Treatment outside the Geographic Area				55,000
Outpatient Benefits	Benefits up to	Benefits up to	Benefits up to	Benefits up to
Physicians fees, Prescription Drugs and Dressings Specialist and Consultant Fees Diagnostic tests, medical scanning and imagery services	220,000	440,000	660,000	660,000
Optical Care One annual Vision test Glasses Glaucoma Test for Participants over 45 years	Nil	Nil	Nil	220,000
Dental Care Benefits	Benefits up to	Benefits up to	Benefits up to	Benefits up to
Dental Treatment Dental Surgery	Nil	Nil	Nil	220,000
Personal Accident Benefits	Benefits up to	Benefits up to	Benefits up to	Benefits up to
Accidental Death Loss of Sight or Loss of Limb Permanent Total Disablement	11,000,000	11,000,000	11,000,000	11,000,000

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