MY 
EN 
Digital Services
Easy for you to access your insurance policy via our digital platform
Easy for you to access your insurance policy via our digital platform
1. What documents are needed for fire insurance?
Ans: For Building
i. Covering letter
ii. Proposal Form
iii. Assessor Report (if needed)
iv. Copy of owner certificate (or) rental contract
v. Copy of NRC
vi. Copy of company registration (For Company)
For Furniture, Fitting Assets and Machinery
i. Cover Letter
ii. Proposal Form
iii. Detailed List
iv. Copy of invoice (or) contract (or) purchase order
v. Copy of NRC
vi. Copy of company registration (For Company)
For Stocks
i. Cover Letter
ii. Proposal Form
iii. Detailed list of products
iv. Ledger
2. How long is the policy period for fire insurance?
Ans: The insured can buy the policy period from (10) days to (1) year.
3. How much is the premium for 1 year?
Ans: Based on the building’s class, occupation and surrounding, the premium rate may vary from 0.35 % to 3.50 %. To get the exact premium amount, the proposed building will be checked by surveyors to calculate the premium rate. Premium must be paid by lump sum before policy inception.
4. When does the coverage start?
Ans: The coverage starts after the premium payment.
5. What are the fire insurance coverage?
Ans: Fire insurance basic covers:
i. Fire & lightning
ii. Accidental fire
iii. Natural gas explosion
Customer can purchase additional covers alongside basic fire cover. Additional covers are as follows:
i. Riot fire , Strike damage including fire and malicious damage ( 0.06 %)
ii. Aircraft Damage ( 0.10 % )
iii. Impact Damage ( 0.10 % )
iv. Subsidence and landslide ( 0.10 % )
v. Earth-quake fire, fire and shock damage caused by earth-quake ( 0.10 % )
vi. Explosion ( 0.10 % )
vii. Spontaneous Combustion ( 0.08 % )
viii. Various Storms (i.e. Typhoon, Hurricane, Tempest, etc.) (0.20% – 0.25 %)
ix. Flood and Inundation ( 0.10 % )
x. Burglary (0.25% – 0.75 %)
xi. War Risk ( 0.10 % )
6. What documents are needed to bring if claim happens?
Ans: Firstly, the insured has to contact AYA SOMPO Insurance’s Claim Hotline- 09 429 305 224. Then, the insured needs to submit report and recommendation letters of Police and Fire Departments.
7. How long does it take to receive claim?
Ans: AYA SOMPO Insurance takes action as soon as possible depend on the case. Claim process will be faster if the customer submits the required documents.
8. How many times can a customer claim within a year? Is there any other benefit for those who don’t have a claim?
Ans:
i. There is no limited frequency for fire insurance within a year. If there is a claim, there is no “No Claim Bonus” for an extension of next year.
ii. If there is no claim within the policy period, the renewal premium amount will be reduced by 25% on the basic premium as a “No Claim Bonus.” (Will be reduced only 25% of basic premium for the second year only)
9. What documents are needed to renew policy?
Ans: Customer needs to submit a request letter and review list. The building is inspected every three years and the product is inspected once a year.
10. Does customer need to inform the company if the insured want to change something?
Ans: Changes such as address, renovation and extension, the insured needs to inform the AYA SOMPO Insurance with letter.
11. What documents are needed to get refund or cancellation policy?
Ans: No refunds will be issued if the policy is over 6 months. If the insured want to cancel the policy, he/she must provide a written notice of cancellation to AYA SOMPO Insurance.
12. Is there door to door service?
Ans: Yes, we have door to door service. There is no extra charge for this service. However, customers must make an appointment in advance one day. Premiums can be paid through the bank. The policy contract is sent to the customer.
13. What is the difference between buying insurance via agent and personally?
Ans: There is no difference. AYA SOMPO Insurance provides all customers the same service. The door to door service will save the insured a lot of time and effort.
14. What kind of documents do the insured need if he/she want to buy insurance from AYA Bank?
Ans: Bank will provide insurance service to customers with bank loan.
Daw Thazin Aung
Non-Executive Director
Daw Thazin Aung is a Non-Executive Director of AYA SOMPO Insurance, a joint venture company between AYA Myanmar Insurance and Sompo Japan Insurance Inc., and a member of AYA Financial Group.
Daw Thazin Aung presently holds the position of Chief Executive Officer of AYA Bank PCL. In her capacity with AYA Bank PCL, she takes charge of business development management and making strategic decisions to ensure the Institution’s sustainable and profitable growth.
In addition to her role as Chief Executive Officer, she also holds several positions within AYA Financial Group. With AFG, she takes charge of AYA Trust Securities Co., Ltd. as the Managing Director for Capital Market Activities including securities brokerage and Corporate Finance Transactions. From her capacity with Corporate Finance activities, she oversees and monitors diversified investment portfolios that include existing, on-going, and new business ventures of Chairman’s investment office as well as new Mergers and Acquisitions, Joint Ventures with Potential Partners for AYA Financial Group’s entities and/or investment in new ventures. She holds a master’s degree in business administration (Corporate Finance) from Nottingham Trent University. Before joining AYA Financial Group, she was a PwC Advisory Partner and local Lead Director/Partner for PwC Myanmar. She has over 16 years of professional experiences including 11.5 years with PwC Singapore and PwC Myanmar for audit, financial advisory and consulting and 5 years in the Maritime service industry in Myanmar.
Mr. Taichi Yamamoto
Director
Mr. Taichi Yamamoto is a Board of Director at AYA SOMPO Insurance. Mr. Taichi Yamamoto has held various senior management positions both in Japan and overseas, including as a Director, Senior Vice-President for Business Operations and Chief Risk Officer at PGA Sompo Insurance Corporation (Manila), and a Managerial position at Sompo Japan Insurance (Singapore) Pte Ltd. He has a vast experience in insurance business and has been with the Sompo Group since 1997.
Mr. Taichi Yamamoto is currently managing SOMPO P&C Office at Sompo Holdings, Inc. (Tokyo) since June 2025. He holds a Bachelor of Economics from Tokyo University, Japan, and Master of Business Administration (MBA) from Hitotsubashi University, Japan.
U Myo Min Thu
Chief Executive Officer
U Myo Min Thu is the Chief Executive Officer of AYA SOMPO Insurance, a leading general insurer in Myanmar, and a joint-venture between AYA Myanmar Insurance and Sompo Japan Insurance Inc. Since 2019, he has led the company’s strategic growth and transformation, strengthening its market leadership through digital innovation, operational excellence, and customer-focused solutions. With over 15 years of leadership experience across the insurance, banking, and aviation sectors, he brings a strong track record of building and scaling businesses in emerging markets.
Under his leadership, AYA SOMPO Insurance has strengthened its position as a market leader, with a focus on digital innovation, operational excellence, and customer-centric insurance solutions that expand access to insurance services across the country.
Prior to his current role, U Myo Min Thu had held management positions in Singapore and overseas, where he developed deep expertise in managing teams from different cultural backgrounds, focusing on commercial strategy, operations, and organizational transformation. He brings to the country his wealth of knowledge, international exposure, and experience. He holds a bachelor’s degree in Banking and Finance from the London School of Economics and an MBA from Edinburgh Business School (Heriot-Watt University). Passionate about advancing inclusive financial services, he is committed to shaping the future of Myanmar’s insurance industry by building resilient, digitally enabled organizations.
U Than Zaw
Vice Chairman
U Than Zaw is the Vice Chairman of AYA SOMPO Insurance, a joint venture company between AYA Myanmar Insurance and Sompo Japan Insurance Inc., and a member of AYA Financial Group.
U Than Zaw played a pivotal role in establishing AYA Myanmar Insurance (AMI) as the Managing Director when the market liberalized for private insurers in 2013. He was appointed as the Managing Director to AYA Bank from 2011 to 2013 and presently holds the position of Vice Chairman at AYA Bank PCL. During his tenure, he has led the emerging bank in expanding its brand presence and branch network across Myanmar.
U Than Zaw’s extensive experience includes eight years as Treasurer of the Myanmar Olympic Committee and two years as Chief Executive Officer of the Myanmar Football Federation. He has been instrumental in strengthening systems and procedures through proactive initiatives and continues to provide Board-level guidance on policies and practices to ensure the company remains fully compliant with stipulated laws and regulations.
U Zaw Zaw
Chairman
U Zaw Zaw is the Chairman of AYA SOMPO Insurance, a joint venture company between AYA Myanmar Insurance and Sompo Japan Insurance Inc., and a member of AYA Financial Group.
U Zaw Zaw is an established and well-connected entrepreneur and business leader in Myanmar, with over 30 years of management experience. With a combination of overseas experiences and personal strengths, U Zaw Zaw founded Max Myanmar Company in 1993 and AYA Bank in 2010. His achievements include steering the management and growth of AYA Financial Group and Max Myanmar Group of Companies, major conglomerates in Myanmar. He is also the Founder and Chairman of AYA Bank PCL, one of the country’s largest and leading banks in Myanmar.
He is currently serving as the President of the Myanmar Football Federation since 2005 and Senior Vice President of the Asian Football Confederation (AFC). He relentlessly provides both funding and effort for the development of football in Myanmar. As a firm believer of contributing to the society and helping the needy, he has supported various philanthropic causes through the Ayeyarwady Foundation, including the Yankin Children Hospital, Ayeyarwady Covid-19 Center, and a wide range of corporate social responsibility initiatives nationwide.