EN 
MY 
Digital Services
Easy for you to access your insurance policy via our digital platform
Easy for you to access your insurance policy via our digital platform
1. PURPOSE
All employees from AYA SOMPO Insurance both from Headquarters and from branches and regional branch offices can report concerning malpractice and wrongdoing within the workplace. Also, this policy is defined to protect the reporting staff from worry of retaliation or making trouble with wicked mind.
2. POLICY
The Company defined the standards for a higher level of honesty and transparency for taking responsibilities and duties, starting with each employee. The entire company is urged to follow the defined standards and report such issues for better results. Revealing honestly, by believing as staying in line with the standards of the company and without being afraid of affecting personality, insecurity of position and department, being fired. The reported case can be assumed that it was done honesty. If the reported employees can explain that malpractice or the related issue was done with innocence.
3. FREEDOM OF DISCUSSION POLICY AND DISCIPLINARY ACTIONS
This Policy is intended for the following important issues.
i. financial misuse, fraud, and malpractice.
ii. Expending the budget without permission.
iii. Corruption
iv. Conducting cases that are unconstitutional.
v. Misuse of authority and power of the position
and department for the business or using for the personal benefits.
vi. Non-compliance as the regulator of the policy (e.g. move the property of the company without special permission)
vii. Collusion, omission, concealment of the information concerning the cases described in above with intention.
4. PROCEDURES
The following stages will be conducted in whistle blowing policy
i. First stage procedures
For employees, directly contact and raise concerns to their respective superiors or to the authorized person about wrongdoings, malpractice, or illegal practices within the Company which they have become aware of. For other concerns, the employees can use “Reach HR” from HR Application for their convenience. If the employee feels unable to raise the matter with his/her direct supervisors or appointed whistle blowing officers for any reason, or are not satisfied with the outcomes of initial investigation, he/she can raise the matter up with the CEO, either via Email or personally.
ii. Second stage procedures
It’s best that the employee could provide as much information as possible, including any relevant names, dates and places and so on. The employee will have to show them that there are good reasons for the concern. The earlier the employee raise the concern, the easier it will probably be to take effective action.
iii. Third stage procedures
According to the statements mentioned in this policy, disclaimers from employees have to investigate and take action upon by CEO or authorized person as per below procedures;–
1. The disclaimer cases must take over
with proper care and documented. The disclaimer cases must be reviewed and assessed thoroughly.
2. Authorized person may need the support and suggestion from Legal Unit if the cases are complicated and involve relevant government laws and regulations.
3. The disclaimer cases must be investigated, handled and solved properly without any delay.
4. The root cause of such cases must be identified.
5. Non-discrimination policy must comply at all laws when handling cases.
6. Take legal cover and action, if the disclaimer cases which involve legal and crime issues.
Authorized person can set up a meeting with the disclaimer employees during investigation period and number of meetings must depend upon the nature of cases and disclaimer employees must participate in the process in their own free will. The meeting location will be at AYA SOMPO Head Office and may change upon requirements. (The disclaimer employees and authorized person can bring an accompany if it is required.) Authorized persons must keep confidential the name and identity of declaimed employees unless only required for the legal and compliance matter
iv. Fourth stage procedures
The whistle blowing officers from AYA SOMPO must maintain records of cases comprehensively according to this policy. Records must include the outcomes investigation, decisions, and improvement. (The whistle blowing officers must carefully control the forms which included the confidentiality of the complainant’s identity.)
v. Fifth stage procedures
The whistle blowing of must report the cases, investigation process and the results of each investigation at the Management Meeting for the improvement of process and action plans.
5. MISCONDUCT OF HUMAN RESOURCE DEPARTMENT
For the unfairness, misconduct, malpractice, or illegal practices from members of Human Resource Department, the employees can report or disclaim the incident through Workplace Coordinating Committee (WCC). The Workplace Coordinating Committee (WCC) will investigate as necessary and will only be reported to CEO. The Workplace Coordinating Committee (WCC) must follow the procedures from section (iv) and (v) as mentioned in this policy.
6. OBLIGATION
If the complaint is not justified after the investigating but the complainant has the good faith and without malice, the complainant can still submit other supporting data. However, if the complaint which came from bad faith and with malicious was found after the investigating, that the employee who disclaimed the case will be disciplined according to the rules adhered by the Company.
Daw Thazin Aung
Non-Executive Director
Daw Thazin Aung is a Non-Executive Director of AYA SOMPO Insurance, a joint venture company between AYA Myanmar Insurance and Sompo Japan Insurance Inc., and a member of AYA Financial Group.
Daw Thazin Aung presently holds the position of Chief Executive Officer of AYA Bank PCL. In her capacity with AYA Bank PCL, she takes charge of business development management and making strategic decisions to ensure the Institution’s sustainable and profitable growth.
In addition to her role as Chief Executive Officer, she also holds several positions within AYA Financial Group. With AFG, she takes charge of AYA Trust Securities Co., Ltd. as the Managing Director for Capital Market Activities including securities brokerage and Corporate Finance Transactions. From her capacity with Corporate Finance activities, she oversees and monitors diversified investment portfolios that include existing, on-going, and new business ventures of Chairman’s investment office as well as new Mergers and Acquisitions, Joint Ventures with Potential Partners for AYA Financial Group’s entities and/or investment in new ventures. She holds a master’s degree in business administration (Corporate Finance) from Nottingham Trent University. Before joining AYA Financial Group, she was a PwC Advisory Partner and local Lead Director/Partner for PwC Myanmar. She has over 16 years of professional experiences including 11.5 years with PwC Singapore and PwC Myanmar for audit, financial advisory and consulting and 5 years in the Maritime service industry in Myanmar.
Mr. Taichi Yamamoto
Director
Mr. Taichi Yamamoto is a Board of Director at AYA SOMPO Insurance. Mr. Taichi Yamamoto has held various senior management positions both in Japan and overseas, including as a Director, Senior Vice-President for Business Operations and Chief Risk Officer at PGA Sompo Insurance Corporation (Manila), and a Managerial position at Sompo Japan Insurance (Singapore) Pte Ltd. He has a vast experience in insurance business and has been with the Sompo Group since 1997.
Mr. Taichi Yamamoto is currently managing SOMPO P&C Office at Sompo Holdings, Inc. (Tokyo) since June 2025. He holds a Bachelor of Economics from Tokyo University, Japan, and Master of Business Administration (MBA) from Hitotsubashi University, Japan.
U Myo Min Thu
Chief Executive Officer
U Myo Min Thu is the Chief Executive Officer of AYA SOMPO Insurance, a leading general insurer in Myanmar, and a joint-venture between AYA Myanmar Insurance and Sompo Japan Insurance Inc. Since 2019, he has led the company’s strategic growth and transformation, strengthening its market leadership through digital innovation, operational excellence, and customer-focused solutions. With over 15 years of leadership experience across the insurance, banking, and aviation sectors, he brings a strong track record of building and scaling businesses in emerging markets.
Under his leadership, AYA SOMPO Insurance has strengthened its position as a market leader, with a focus on digital innovation, operational excellence, and customer-centric insurance solutions that expand access to insurance services across the country.
Prior to his current role, U Myo Min Thu had held management positions in Singapore and overseas, where he developed deep expertise in managing teams from different cultural backgrounds, focusing on commercial strategy, operations, and organizational transformation. He brings to the country his wealth of knowledge, international exposure, and experience. He holds a bachelor’s degree in Banking and Finance from the London School of Economics and an MBA from Edinburgh Business School (Heriot-Watt University). Passionate about advancing inclusive financial services, he is committed to shaping the future of Myanmar’s insurance industry by building resilient, digitally enabled organizations.
U Than Zaw
Vice Chairman
U Than Zaw is the Vice Chairman of AYA SOMPO Insurance, a joint venture company between AYA Myanmar Insurance and Sompo Japan Insurance Inc., and a member of AYA Financial Group.
U Than Zaw played a pivotal role in establishing AYA Myanmar Insurance (AMI) as the Managing Director when the market liberalized for private insurers in 2013. He was appointed as the Managing Director to AYA Bank from 2011 to 2013 and presently holds the position of Vice Chairman at AYA Bank PCL. During his tenure, he has led the emerging bank in expanding its brand presence and branch network across Myanmar.
U Than Zaw’s extensive experience includes eight years as Treasurer of the Myanmar Olympic Committee and two years as Chief Executive Officer of the Myanmar Football Federation. He has been instrumental in strengthening systems and procedures through proactive initiatives and continues to provide Board-level guidance on policies and practices to ensure the company remains fully compliant with stipulated laws and regulations.
U Zaw Zaw
Chairman
U Zaw Zaw is the Chairman of AYA SOMPO Insurance, a joint venture company between AYA Myanmar Insurance and Sompo Japan Insurance Inc., and a member of AYA Financial Group.
U Zaw Zaw is an established and well-connected entrepreneur and business leader in Myanmar, with over 30 years of management experience. With a combination of overseas experiences and personal strengths, U Zaw Zaw founded Max Myanmar Company in 1993 and AYA Bank in 2010. His achievements include steering the management and growth of AYA Financial Group and Max Myanmar Group of Companies, major conglomerates in Myanmar. He is also the Founder and Chairman of AYA Bank PCL, one of the country’s largest and leading banks in Myanmar.
He is currently serving as the President of the Myanmar Football Federation since 2005 and Senior Vice President of the Asian Football Confederation (AFC). He relentlessly provides both funding and effort for the development of football in Myanmar. As a firm believer of contributing to the society and helping the needy, he has supported various philanthropic causes through the Ayeyarwady Foundation, including the Yankin Children Hospital, Ayeyarwady Covid-19 Center, and a wide range of corporate social responsibility initiatives nationwide.