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Secure Your

Worldwide Adventures

with

AYA JOY

Secure Your

Worldwide Adventures

with

AYA JOY

AYA Joy Travel Insurance

Explore the World with AYA Joy Travel

Benefits

Coverage

Accidental Death
Coverage for Accidental Death up to MMK 10,000,000

Personal Liability
Indemnify up to MMK 100,000,000 for legal liability to third party due to your negligence

Medical, Hospital & Other Expenses
Coverage for medical, hospital and other expenses up to MMK 100,000,000

Hospital Allowance
Total coverage amount for hospital allowance is up to MMK 3,000,000 with MMK 100,000 (Per Day)

Baggage Delay
MMK 50,000 for every 6 full consecutive hours if your check-in baggage is delayed upon arrival at the scheduled destination abroad

Flight Delay
MMK 50,000 for every 6 full consecutive hours delay and MMK 70,000 for every 6 full consecutive hours thereafter

Loss to baggage and Personal Effects
Maximum MMK 200,000 any one article or pair or set of articles

Product Highlights

Policy Term​
From a minimum of 1 day to a maximum of 31 consecutive days​.

Premium Rating
Vary depend on travel date chosen, etc.

FAQ

International travel insurance coverage is available for trip durations ranging from 1 day up to a maximum of 31 consecutive days.

Your insurance policy activates when you depart from your home or starting point within your Home Territory and terminates upon your return or policy expiration, whichever occurs first. Note: Coverage cannot begin more than 24 hours before your scheduled departure time, and it cannot extend more than 24 hours past your scheduled return to your Home Territory.

Premium payments must be completed in full as a single lump sum.

No, there are no renewal options available for the AYA Joy Travel Insurance policy.

You can change your covered travel dates or destination by providing at least 1 day of notice prior to your policy's inception date. To initiate these updates, contact AYA SOMPO Customer Service at 09 777 100 555 or coordinate with your dedicated sales representative.

Key exclusions under this international policy include pre-existing illnesses, suicide or attempted suicide, intentional self-injury, and any incidents resulting from the influence of alcohol or drugs. Please refer to the official Policy Wording document for an exhaustive list of all coverage exclusions.

To start a claim, contact the call center at 09 777 100 999 or submit details via the AYA SOMPO E-Claim portal. Core documentation requests vary by the type of benefit claimed:

Basic Protection (Accidental Death, Medical Expenses, Personal Liability): Standard info and verification documents as requested by the claims team.

Hospital Allowance Option: An official doctor's recommendation or medical report.

Flight Delay Option: Carrier documentation validating the duration and reason for the trip interruption.

Baggage Delay Option: An official delayed baggage report issued by the responsible airline or carrier.

Loss of Baggage and Personal Effects Option: Original purchase receipts or credit card statements confirming the financial value of the damaged or lost items.

You are bound by a strict Duty of Disclosure, requiring you to answer all questions on the Proposal Form completely, truthfully, and accurately. Failing to use reasonable care, making misrepresentations, or neglecting to inform the company immediately if your travel information changes can lead to the avoidance of your contract, the reduction or rejection of claims, premium adjustment, or immediate policy termination.

Yes, refunds are available for the AYA Joy Policy under specific conditions. To qualify for a full or partial refund, you must meet the following criteria:

  • Advance Notice: You must submit your cancellation request at least 24 hours before your policy's official start date.
  • Duplicate Bookings: Immediate notification is required to process refunds for accidental duplicate payments.
  • Incorrect Agent Codes: If an agent referral code was missed, you must cancel the existing policy and purchase a new one.

How to Apply:You must formalize your request by completing and submitting the official Cancellation Request Form.

Yes, the beneficiary for the AYA Joy Policy can be a non-family third party. There are no restrictions requiring a legal or familial relationship, meaning you are permitted to name any individual of your choice to receive the policy benefits.

No, the AYA JOY Travel Insurance policy strictly excludes coverage for pandemics, epidemics, and infectious disease outbreaks.

AYA GO Travel Insurance offers these basic covers for domestic trips within Myanmar (minimum 50 km from home):

-Accidental Death

-Medical, Hospital & Other Expenses:

-Personal Liability

A claim must be submitted no later than one week from the incident, provided that all required documentation is complete.

More Information

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