Led by Chief Executive Officer as Chair, comprised of senior management members including Chief Executive Officer, Chief Operating Officer, Head of Business Divisions and Head of Partnerships and Regional Business. The committee effectively represents and promotes the interest of AYA SOMPO Insurance with a view to provide long term value and sustainability of the company. The Committee is responsible to explore potential business opportunities that create long-term sustainable business for the company and also to implement strategy for marketing, distribution and promotion of general insurance products through the AYA SOMPO network. The Committee is accountable to the Management and Board members, and as such is responsible for the overall business growth, better customer services, serve good purpose to the industry and expand distribution channels to enhance company’s network, brand and value.

Lead by the Head of Corporate Planning Department as Chair to strategically plan the Company’s short-, medium- and long-term business sustainability with the respect to its vision and mission, and in response to market condition and comprise of senior management members including Chief Executive Officer, Chief Operating Officer and Head of Business Development. The committee aims to effectively represent and promote the interests of the Company with a view to provide long term value and sustainability of the company. Also, the Committee is accountable to the Management and Board members, and as such is responsible for the business planning of the Company.

Led by the Head of Claims Department as Chair. Comprise of senior management members including Principal Officer, Head of Audit, Risk and Compliance, Head of Underwriting, and Legal Officer. The committee reviews claim management processes, evaluates loss adjustment procedures, including the quality in decision making on claim disbursements and the evaluation process on the need of external loss adjustment teams. The committee also oversees the effectiveness and administration of claims-related policies, recommend enhancements to the policy or procedures, and to approve larger claims.

Led by Non-Executive Director and comprised of key members from Finance, Admin departments and key stakeholders. The committee prioritizes and implements purchase of default properties, servicing materials and equipment that are financially or otherwise advantageous to the company and its associates. The purchasing committee has the ultimate responsibility to recommend to the board of directors in order to engage purchasing functions that are mutually advantageous to obtain accurate performances in doing business with full transparency. The committee also oversees the effectiveness and administration of procurement policies, recommends enhancements to the policy or procedures, and to approve purchasing assets and capital expenditures in line with the company strategy.

Chaired by the Chief Operating Officer and comprised of Divisional Head Operation Division and management members from Customer Experience, Corporate Communications, and Claims. The Customer Service Excellence Committee (SEC) aims to provide oversight on service quality standards and to promote and maintain positive customer experience. The objectives of the SEC are to embark on activities that would improve and enhance customer service and ensure positive customer experience in line with the company’s strategic plan.